客戶評論 :
酒店的平均得分
8,8/10
49 次短論

本酒店獲得
94 %
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觀看評價

評比細節 :

地理位置
8,8 / 10

接待質量
8,7 / 10

酒店的整潔
9,4 / 10

亟房的大小
8,7 / 10

法律聲明
8,8 / 10

提供的服務
8,8 / 10

總質量
8,5 / 10

物有所值
9,0 / 10

價性比
8,2 / 10


> 酒店介紹

Una Hotel Roma ****

Via Giovanni Amendola, 57 00185 Roma
地AK : Termini
飯店官網


  2011-12-04 - 匿名 - France - 酒店的平均得分 :8/10  
  Pour un hôtel de ce standing, la chambre est petite. pas de bouilloire pour se préparer du thé ou café.  
 

  2011-10-06 - 匿名 - 酒店的平均得分 :10/10  
  We could not have been more impressed! our early arrival was no issue, we were given a free upgrade, front desk was extremely helpful regarding tourist information, bed was wonderfully comfortable, the breakfast was well above that expected; all in all, we were extremely happy with the una roma hotel  
 

  2011-08-01 - Barbara Baldo - Italy - 酒店的平均得分 :9/10  
  Hotel moderno, luminoso e pulito, stanza singola spaziosa e silenziosa. colazione eccellente. nota negativa: collegamento alla postazione internet dell'hotel a pagamento  
 

  2011-05-09 - 匿名 - 酒店的平均得分 :7/10  
  Hotel was clean and friendly but lacking in small detail. the bed sheets were not changed every evening, certain parts fo the room had faults to the furniture. the in room tv has no on demand entertainment but that was my fault for not invetsigating it before i booked.  
 

  2011-03-04 - Brian Edwards - France - 酒店的平均得分 :8/10  
  Street noise was a problem  
 

  2011-03-04 - Manock Howard - 酒店的平均得分 :9/10  
  We enjoyed our stay and the staff were very friendly and informative. excellent location to explore rome and all it has to offer.  
 

  2011-02-07 - Farrell Carmel - 酒店的平均得分 :8/10  
  The room needs to have an information booklet telling you details about the hotel e.g. breakfast/checkout times, how to work tv etc. breakfast could have more fresh fruit and cooked food was a bit gruesome.  
 

  2010-12-27 - 匿名 - France - 酒店的平均得分 :10/10  
  L'hôtel una restera l'un de nos bons souvenirs de notre séjour à rome.  
 

  2010-12-13 - 匿名 - 酒店的平均得分 :9/10  
  Having the same breakfast for 5 days was quite boring, we ended skipping the hotel breakfast on the last day. a variety of different selection would be more welcome. having said that, the staff, customer service was superb, especially federica, valentina. they were very helpful. the only downside, perhaps due to mis-communication was our room was not upgraded as per the upgrade package we opted for but it was fixed as soon as we highlighted to the front desk.  
 

  2010-11-11 - 匿名 - 酒店的平均得分 :10/10  
  Absolutely amazing hotel. the service was great and all the staff are extremely helpful and kind.  
 

  2010-11-10 - Noriko Kuribara - 酒店的平均得分 :10/10  
  The location was perfect, as others have said. we chose exective room.it was very wide, clean and modern.and almot staff was very polite and helpful. the only thing that was difficult was the shower. but,overall, i would definitely recommend.  
 

  2010-11-02 - Leonard Kochendorfer - 酒店的平均得分 :10/10  
  Considering its location and price, i do not believe that it is possible to significantly beat una roma on any of the above categories. the service of the staff and the quality of the breakfast were exceptional.  
 

  2010-09-24 - James Marshall - 酒店的平均得分 :7/10  
  Customer service was not good. i stood at the desk to ask a question while 5 associates were having a personal conversation. they ignored me. no apologies for having to wait. they had a security guard in the lobby who was very snobbie. he never smiled and made us feel un-welcome. i was with 9 other guests and they all felt the same. also, the bartender was not too friendly. he talked if he was approached but never offered any service. overall the personnel was not friendly. the hotel was very clean and beautiful. the price was good. the area was a little rough especially the closer you got to the train terminal.  
 

  2010-09-14 - 匿名 - 酒店的平均得分 :8/10  
  Trés bon hôtel, propre, personnel acueillant. service gratuit de gardiennage des bagages pour le jour d'arrivée et de départ. bien situé à proximité de la gare et du métro. buffet petit déjeuner très garni petit bémol, les viennoiseries et le pain sont un peu sec mais c'est assez courant en italie.  
 

  2010-09-04 - 匿名 - Germany - 酒店的平均得分 :9/10  
  Leider waren die abluftschächte direkt über dem - an sich sehr schönen - balkon sehr laut und verbreiteten abends intensive küchengerüche.  
 

  2010-06-09 - 匿名 - United Kingdom - 酒店的平均得分 :9/10  
  Overall excellent and very comfortable. scrambled egg at breakfast was cold though.  
 

  2010-04-04 - 匿名 - Canada - 酒店的平均得分 :9/10  
  Location of the hotel is excellent- close to the termini station, local buses and trains. it was frustrating that after traveling all night that we could not check in until after 2 pm (even though check in time was 2 pm). we were upgraded to a suite, which was fantastic as we were traveling with an infant and could put him in his cot in the other room. breakfast was excellent and they were constantly replenishing items as the restaurant was very busy. we had mini-bar and internet costs included for 10e a day and it was worth it for us!  
 

  2010-03-18 - 匿名 - Belgium - 酒店的平均得分 :7/10  
  Staff not friendly !